您的位置:首页 /申请职位
 
 
 
  派克汉尼汾管理(上海)有限公司(Parker Hannifin)
  派克汉尼汾流体传动产品(上海)有限公司(Parker Hannifin)
  派克汉尼汾液压系统(上海)有限公司(Parker Hannifin)
  派克汉尼汾过滤系统(上海)有限公司(Parker Hannifin)
  派克汉尼汾工业液压技术(上海)有限公司(Parker Hannifin)
  上海派克汉尼汾流体连接件有限公司(Parker Hannifin)
  派克汉尼汾空调制冷设备(无锡)有限公司(Parker Hannifin)
  派克汉尼汾动力传动产品(无锡)有限公司(Parker Hannifin)
  锐科(无锡)科技有限公司(Parker Hannifin)
  派克汉尼汾流体连接件(青岛)有限公司(Parker Hannifin)
  派克埃迪亚流体连接件(沈阳)有限公司(Parker Hannifin)
  派克汉尼汾液压(天津)有限公司(Parker Hannifin)
  派克汉尼汾电子材料(深圳)有限公司(Parker Hannifin)
  派克汉尼汾仪器仪表(常州)有限公司
  太派液压气动(上海)有限公司(Parker Hannifin)
  太派机械(天津)有限公司(Parker Hannifin)
 
 
 
派克汉尼汾中国工程精英培养计划仅通过前程无忧智联招聘网站进行招聘 。
并通过本公司专属邮箱:
china_recruiting@parker.com
联系一切招聘事务。
本公司从未为应聘者举办过任何培训班, 且所有招聘从不收取任何费用。敬请应聘者留意。
特此声明。
 
Customer Care Specialist(客服专员)
职位类别:客服专员/助理
工作地点:北京-大兴区 发布日期:2020-07-04
工作年限:3-4年 学  历:大专
外语要求: 工作性质:全职
Responsbilities:


Job Responsibilities:

  • Answer customer’s enquiries on product (referring catalogues), delivery status and other business-related points, to quick and accurate response customer inquiries.

  • Confirm sales contract, customer PO or E-order according to customer demand and Parker’s quotation, and provide filing for quotations, contracts, etc.

  • Review open SO timely and coordinate related functional teams for on-time delivery, to fulfill the signed contracts request.

  • Record customer claims within 24hrs and respond timely by internal check, so the targets are meet.

  • Provide promise date report of open sales orders to major customers weekly. Prepare monthly report or other reports requested, to achieve a continuous improvement.

  • Item creation and maintain to ensure updated and accurate raw data.  

  • Conduct customer visits for better mutual understanding and cooperation

     

    Qualifications:

  • College degree or above, major in business, machinery technical, administration etc., Engineering background will be a plus

  • Possess customer service concept, good communication skill, well-organized, careful, studious, sense of responsibility & team work, urgency and ownership

  • Possess product knowledge

  • Proficient in English and computer literate

  • More than 3 years working experience, minimum 1 year on sales support or customer service.


 
 
未经51job.com 同意,不得转载本网站之所有招聘信息及作品;无忧工作网版权所有©1999-2020